Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 28, 2026

Our Commitment to Privacy

HeroFund USA, Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

Information We Collect

We collect information that you provide to us, including:

  • Name, email address, phone number, and mailing address
  • Payment and donation information
  • Event registration details
  • Equipment funding request information
  • Messages and communications you send to us

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages you visit.

How We Use Your Information

We use your information to:

  • Process donations and send tax receipts
  • Manage event registrations and equipment requests
  • Communicate with you about our programs and services
  • Send newsletters and updates (you can unsubscribe anytime)
  • Improve our website and services
  • Comply with legal requirements

How We Share Your Information

We do not sell your personal information to anyone.

We may share your information with:

  • Payment processors to handle donations securely
  • Service providers who help us operate our website and communications
  • Authorities when required by law

All service providers are required to keep your information confidential and secure.

Payment Security

We use secure third-party payment processors to handle all donations and payments. We do not store complete credit card information on our servers. All transactions are encrypted and processed securely.

Your Rights

You have the right to:

  • Access and update your personal information
  • Opt out of promotional emails by clicking "unsubscribe" in any email or contacting us
  • Request deletion of your information (subject to legal record-keeping requirements)
  • Manage your donor account preferences

Cookies

Our website uses cookies to improve your experience and analyze website usage. You can control cookies through your browser settings, though this may limit some website features.

Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: community@herofundusa.org

Phone: 816-389-8970

Toll Free: 833-549-2882

Mailing Address: 1200 NW South Outer Road Blue Springs, MO 64015

Thank you for supporting HeroFund USA and trusting us with your information.